Shipping

DELIVERY LOCATIONS
We currently ship to any physical address in the continental United States.
We do not ship to Alaska, Hawaii, U.S. Protectorates, APO, FPO and PO Boxes, or internationally at this time.

ORDER PROCESSING
Orders take 1-2 business days to process, pick and pack before shipping from one of our warehouses.
Orders placed on Friday, Saturday or Sunday will typically be processed the following Monday.

SHIPPING CHARGES
Shipping charges are based on the pre-tax order subtotal.
Orders under $34.99 ship for $4.95.
Order over $35 ship free.

TRANSIT TIMES
Delivery times vary depending upon the items ordered, delivery location and warehouse location.
Typically, shipments deliver within 3 to 10 business days to most delivery addresses in the U.S.

PACKAGES, SHIPMENTS, AND TRACKING
To keep shipping charges down and shipping times fast, mDesign partners with a number of fulfillment centers across the US.
Items in your order items may ship in different cartons with different tracking numbers and/or from different warehouse locations, including from one of our trusted partners, such as Amazon. So don’t be alarmed if your package shows up with a little smile on the box!
Please contact our customer service team with any questions about shipments or tracking.

RETURNS
Your satisfaction is our top priority; if anything is not right with your order, please contact us and we'll work with you to make it right.
If a return is necessary; returns of new, unused and undamaged items can be accepted within 45 days of purchase.
Returned items should be in new, unused, and undamaged condition.
To initiate a return, please click here.

Refunds are issued back to the original form of payment once returned items arrive at our warehouse.

If you contact us with your return tracking information, we can more promptly process your refund once returned items are in transit.