Privacy Policy

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mDesign is committed to respecting the privacy rights of all users of the mdesignhomedecor.com website.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that on its own, or when linked to or combined with other information, can identify, contact, or locate an individual. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website. By using our website and/or providing us with PII, you hereby represent and affirm that you are at least eighteen (18) years of age and have the lawful authority to use our website or provide us with PII, and consent to our use of your PII in accordance with Privacy Policy.

What PII do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name,
email address, mailing address, phone number or other details to help you with your experience.

When do we collect PII?
We collect information from you when you subscribe to a newsletter; fill out a form or enter
information on our site; provide us with feedback on our products or services; register with, or make a purchase on our website; sign up for our newsletter; respond to a survey or marketing communication; or when you surf, browse, or use certain features on the website.

How do we use and disclose your information?
We may use the information we collect from you:

• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To ask for ratings and reviews of services or products.
• To follow up with them after correspondence (live chat, email or phone inquiries).
 We may disclose your information to assist law enforcement and respond to judicial, regulatory or other legal inquiries, or as otherwise we deem
necessary or appropriate to protect the rights, property, or safety of our staff or property, our customers, or others.
• We may use your information to detect, prevent, or investigate potential security incidents, fraudulent transactions, to monitor against fraud and to otherwise protect our customers and our business. 
• From time to time we may invite you to take part in market research activities such as customer surveys,
  questionnaires or focus groups.

Companies that provide services on our behalf
We may share your PII with companies who provide services on our behalf that are related to our business. These tasks may include analyzing site data, customer service, electronic and postal mail service, and social and other media services. Third party service providers only receive your PII as required to perform their role and we instruct them not to use it for any other purpose.

We may work with other companies who place cookies, tags, and web beacons on our websites. These companies help operate our websites and provide you with additional products and services. We may also use third party advertising networks to serve advertisements on our behalf. The cookies received with the banner advertisements served by these networks may be used to collect and build behavioral profiles by these companies to deliver targeted advertisements on our website and unaffiliated websites.

How do we protect your PII?
Keeping PII confidential and secure is of utmost importance to us. We follow standard industry practices to actively protect the confidentiality, security, and integrity of your PII. For example, we use regular Malware Scanning, and we retain PII on secured networks. In addition, PII is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the PII confidential. We implement a variety of security measures when a user enters, submits, or provides their PII to maintain its safety and security.

We use BigCommerce as our payment card processor and we have verified its compliance with PCI DSS.
More information about its proof of compliance can be found at http://support.mybigcommerce.com/content/dojo/BigCommerce_PCI_DSS_v32_AOC_2018_Service_Provider.pdf. In addition, all sensitive/credit information you supply
is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are
not stored or processed on our servers.

Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-party Links
We do not include or offer third-party products or services on our website.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles.
They are put in place to provid a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting Out
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • There is a link to our Privacy Policy on our home page.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
  • You will be notified of any Privacy Policy changes, on our privacy policy page.

Our "Do Not Track" Policy
Please note that at this website does not interpret or respond to "do not track" signals. However, you may set your Web browser to not accept new cookies, be notified when you receive a new cookie, or disable cookies altogether. Please note that by disabling these features, you will not be able to take full advantage of all of our website's features. Please see the Help section of your browser for instructions on managing security preferences.

Does our site allow third-party behavioral tracking?
Yes, it is important to note that we allow third-party behavioral tracking.

Social Media Plug-Ins
Our online services may use social media plug-ins (e.g., the Facebook "Like" button) to enable you to easily interact with certain social media websites (e.g., Facebook, Instagram, Pinterest) and share information with others. When you visit our online services, the operators of the available social media plugins can place a cookie on your device enabling such operators to recognize individuals who have previously visited our online services. If you are logged into these social media websites while visiting our online services, the social media plugins allow the relevant social media websites to receive information
that you have visited our online services or other information. The social media plugins also allow the applicable social media websites to share information about your activities on our online services with other users of the social media website. For example, Facebook Social Plugins allow Facebook to show your "Likes" and comments on our online services to your Facebook friends. Facebook Social Plugins also allow you to see your friends' Facebook activity on our online services. 
We do not control any of the content from the social media plugins. For more information about social media plugins from other social media websites, please refer to those websites' privacy and data sharing statements

Social Media and Ads
We engage with guests on multiple social media platforms (e.g., Facebook and Instagram). If you contact us on one of our social media platforms, request guest service via social media, or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this privacy policy as well as the privacy policy of the social media platform you use.

We may display targeted ads to you through social media platforms and other websites. These ads are sent to groups of people who share traits such as likely commercial interests and demographics.

You may see ads that are tailored to your interests, based on the information we hold about you. For example, your age or the products you have browsed on our website. See the policies of each social media platform for additional information about these types of ads.

Links to other websites
Our services may contain links to, or otherwise make available, social media sites and other third-party services, websites and mobile applications that are owned, operated, or controlled by third parties. We do not take responsibility for the content or privacy practices employed by third party sites. Unless otherwise stated, any information you provide to any such third-party site will be collected by that party, and will be subject to that party’s privacy notice (if any), rather than this notice. In such a situation, we have no control over, and shall not be responsible for, that party’s use of the information you provide to them.

Information Stored in the United States
The information (including PII) that we collect and process is stored in the United States. If you are located outside of the United States, please be aware that information you submit will be transferred to the United States, and that the United States may not provide the same level of data protections as the laws in your country. By continuing to provide us such information you hereby consent to your PII being collected and stored in the United States.

Data Retention
Generally, we retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining your PII even after the completion of our services, in order to provide you with future marketing opportunities and other purposes, as well as to comply with our warranty or legal obligations, resolve disputes, or enforce any of our agreements.

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of thirteen (13) years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of thirteen (13) years old. If you believe we may have erroneously collected information from or about a child under of thirteen (13), please contact us in accordance with the instructions provided below.

Updating Your PII
We provide our customers with the opportunity to update the PII that they previously provided us. If you wish to verify, correct, or update any of your personal information, you may visit the “Your Account Page” to sign into your account, or otherwise contact us at the address or e-mail in the “Contact Us” section below.

To opt-out of marketing communications
We provide our customers with the opportunity of having their information used for purposes not directly related to placement, processing, fulfillment, or delivery of a product order or servicing of your product.
In order to opt-out from these uses, please email us at cs@mdesignhomedecor.com, or contact us by mail at the address below in the “Contact Us” section, or unsubscribe from our email communications at any time by clicking the unsubscribe button at the bottom of the e-mail.

Changes to the policy
The terms of this Privacy Policy will govern the use of any information collected while it is in place. mDesign reserves the right to change this Privacy Policy at any time, without prior notice to you, and any changes will become effective immediately upon posting. Your continued use of the site after posting of any changes to this Privacy Policy will constitute acceptance of, and agreement to be bound by, those changes. So, please review this Privacy Policy periodically.

Contacting us
If there are any questions regarding this privacy policy, you may contact us using the information below.

cs@mdesignhomedecor.com

mDesign Customer Service Dept.

30325 Emerald Valley Parkway
Glenwillow, Ohio 44139 USA

LAST EDITED: 2019-02